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Enterprise Records Service


About Enterprise Records Service (ERS)

Who We Are

The VA Office of Information & Technology (OIT), Enterprise Records Service (ERS) is responsible for overseeing, directing and administering long and short-term goals for VA's Enterprise Records Program. The Enterprise Records Service identifies the Department's records needs and implements strategies to meet those needs. ERS also advises senior officials and VA’s communities concerning records management, as well as the feasibility and quality of the Department's record priorities and implementation plans. ERS ensures that all Department of Veterans Affairs records are managed in the most effective and cost efficient manner and that VA’s records management practices comply with the Federal Records Act of 1950.

What We Do

ERS supports VA’s mission by ensuring the accuracy and quality of information and facilitating information management to deliver world class policies, guidelines and services to our Veterans and their families in compliance with Federal regulations and guidelines.